FAQ

Where do you source your material?

All wood-based materials used in our products are FSC Certified, guaranteeing that they are sourced in an environmentally responsible and sustainable manner. This certification ensures that the wood comes from forests that are managed with respect for the environment, the rights of workers, and the communities that depend on them. By choosing FSC Certified Wood, we are committed to promoting responsible forest management and contributing to the preservation of natural ecosystems.

Similarly, all leather-based items we offer are by-products of the meat industry and are crafted from 100% genuine leather. This approach not only ensures the quality and authenticity of the leather but also aligns with our commitment to sustainability by reducing waste and utilizing materials that would otherwise go unused. By repurposing these by-products, we are able to provide high-quality leather goods while minimizing our environmental impact.

Incorporating these eco-friendly practices into our production processes reflects our dedication to sustainability and responsible sourcing. We believe in creating products that are not only beautiful and functional but also respectful of the planet and its resources.

Do you accept custom adjustments to products?

Yes, we absolutely accommodate custom orders. If you see a product in our collection that you love but would like to make adjustments to the design or color to better suit your preferences, I would be more than happy to assist you in creating something uniquely yours. Whether it's a slight modification or a more significant alteration, we are dedicated to ensuring that the final product meets your specific needs and desires.

Please note that customizations involve additional work and materials, so an extra 25% fee will be applied to the list price of the item. This ensures that we can continue to provide the highest quality craftsmanship and attention to detail in every custom order. Your satisfaction is our top priority, and we look forward to helping you bring your vision to life.

Will you create a custom item according to my specifications?

Absolutely, I would be thrilled to collaborate with you on bringing your idea to life. Working directly with you allows us to tailor every detail to your vision, ensuring that the final product perfectly aligns with your expectations. To guarantee the highest quality and precise execution of your idea, a minimum working budget will be required. This ensures that we can allocate the necessary resources and craftsmanship to create something truly exceptional.

Your unique concepts and personal touches are important to us, and we are committed to delivering a product that not only meets but exceeds your expectations. Please don't hesitate to reach out with your ideas and any questions you may have. We look forward to embarking on this creative journey with you and turning your vision into reality.

Can I amend and cancel my order?

I'm sorry, but we can't cancel an order once it's been placed since all our products are made-to-order. This process helps us pack your orders efficiently and reduce errors. Please double-check your order details before placing it to ensure everything is correct. Thank you for understanding!

I have a discount code, how can I use it?

During checkout, you will be prompted to enter your discount code.